Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

• Items can be returned within 7 days of delivery.
• Items must be unused, unworn, and in their original packaging with all tags attached.
• Sale items and customized/personalized products are not eligible for return.

How to Request a Return

• Contact us at [infozafarboutique@gmail.com] with your order number and reason for return.
• Once approved, we'll provide return instructions.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

• Once we receive and inspect the returned item, we'll notify you of the approval or rejection.
• Approved refunds will be processed within 5–7 business days to your original payment method.

Exchanges

• We offer exchanges for defective or damaged items. Contact us within 48 hours of receiving your order if your item arrives damaged.

Non-Returnable Items

• Gift cards
• Downloadable products
• Items marked as final sale